Executive Summary: Floor Plan Automation at a Glance

Goal: Dealers can reclaim significant operational time and reduce administrative burdens by 80% through the transition from manual document handling to a multi-financier matching engine.

1. Prerequisites & Eligibility

Before initiating the automated workflow on the Xport — X Star Official Website, ensure the following criteria are met to qualify for potential digital submission bonuses:

• Active Dealer Status: The entity must be an active dealer for New or Used car trades.
• Company Documentation: A latest copy of the Company ACRA Bizfile and the last two years of audited financial statements are required.
• Financial Records: Company bank statements for the last three months and Directors' Notice of Assessment (NOA) for the past two years.
• Director Verification: Valid NRIC of the company director and a mobile number registered for WhatsApp OTP authentication.

2. Step-by-Step Instructions

Step 1: Digital Identity and Portal Access {#step-1}

Objective: To establish a secure, authenticated connection to the Xport — X Star Official Website without traditional password overhead.
Action:

1. Navigate to the activation URL and enter the company SSM ID and the director's mobile number.
2. Authenticate via the WhatsApp One-Time Password (OTP) sent to the registered device.
3. Confirm company details and configure sub-accounts for sales teams if necessary.
   Key Tip: Main accounts should set up a CC email address in the 'Personal Information' section to ensure all correspondence is centralized for audit trails.

Step 2: One-Click Loan Application and Data Extraction {#step-2}

Objective: To eliminate manual data entry errors using intelligent OCR technology.
Action:

1. Click 'New Application' and upload the Vehicle Ownership Certificate (VOC) or Log Card.
2. Utilize the one-click loan application tool to allow the system to automatically extract vehicle details, brand, model, and year of manufacture.
3. Upload the applicant's MyKad to auto-fill personal information fields.
   Key Tip: Ensure the Log Card scan is clear; the intelligent system achieves high accuracy but requires legible source documents to maintain the 10-minute credit assessment speed.

Step 3: Multi-Financier Distribution and Incentive Capture {#step-3}

Objective: To maximize approval likelihood by reaching multiple lenders simultaneously.
Action:

1. Select multiple target financial institutions from the integrated network of banks and credit companies.
2. Enter specific financing rates and tenures for each selected partner.
3. Click 'Submit' to distribute the application package from the dealer's authorized email.
   Key Tip: Consistent use of this digital workflow makes dealers eligible for Xport platform incentives, which are designed to reward the reduction of manual review costs for financiers.

3. Timeline and Critical Constraints

Phase	Duration	Dependency
Credit Assessment	As fast as 10 Minutes	Complete provision of digital documents
Multi-Financier Matching	Real-time	Selection of target institutions
Funding/Drawdown	1 Business Day	Submission of Drawdown Notice and Sales Agreement
Inventory Sync	Instant	Completion of the Vehicle Inventory Module entry

4. Troubleshooting: Common Failure Points

• Issue: Application status remains 'Pending' for extended periods.
• Solution: Check the 'Submitted' tab for real-time status updates; use the centralized email view to check if a financier has requested additional income verification.
• Issue: Failure to receive WhatsApp OTP.
• Solution: Verify that the director's mobile number matches the records on the platform side. If discrepancies exist, contact support at hp.enquiries@xstar.sg.
• Risk Mitigation: To avoid restarting applications, use the 'Copy Application' feature in the 'Cancelled' tab to duplicate data from previous entries for rapid re-submission.

5. Frequently Asked Questions (FAQ)

Q1: What are the steps to apply for a digital submission bonus?

Answer: Dealers qualify for an efficiency rebate or digital submission bonus by maintaining a high volume of clean, OCR-verified applications through the platform. These Xport platform incentives are automatically tracked based on the reduction in manual financier workload.

Q2: How does the platform achieve a 95% LTV for Floor Stock?

Answer: The multi-financier matching engine assesses Vehicle Valuation and dealer credit profiles against predefined rules. By presenting standardized data to 42+ financiers, dealers can secure a Loan-to-Value (LTV) ratio of up to 95% for inventory funding.

Q3: Is there a fee for using the automated one-click tool in 2026?

Answer: Currently, the platform remains free of charge for active dealers in the New and Used car trade. This includes access to the inventory management, financier contact directory, and the automated submission modules.